Our Phone Systems / Voice / Data department offers complete voice, data and phone system solutions for your home or business. We offer complete communication solutions and are always up to date with the latest Voice and Data technologies making sure that your system is not only custom tailored to your needs and budget but will also offer a lifetime of efficient use.
We understand that phone systems of any size should first and foremost be be easy to use by all levels of users found in a workplace. Our Voice/Data experts can find the best solutions for the phone system needs and built a custom system based on these needs. We install, repair and maintain phone systems from all of todays top brands and manufacturers including Panasonic, Avaya, Nortel and more.
Our Voice / Data solutions can include:
Automatic Call Distribution: Answering incoming calls is the initial and most important step of call handling. Our systems insure that each call is routed to its destination offering your customers the fastest response possible.
Voice Messaging: We understand the importance of each and every call, therefore voice messaging is a crucial element in any communication system we install.. With Voice Messaging your employees have remote access to receive and respond to their messages from anywhere and at anytime.
Interactive Voice Response: In todays market IVR is a must have for businesses of any size.. By automating routine requests and queries you can take the pressure off your staff and allow them to to handle more critical business functions as well as not miss any inquiry.
Mobility Solutions: Bridging, Call forwarding, and Cellular Connect make employees reachable even when they are traveling between locations or at a service call location at any time.
Call Conferencing and multiple units integration : In today’s business environment employees are spread out across locations; conferencing calls, whether between members of your organization or with clients has become a necessary means of sharing information and staying in touch. Virtual meetings, whether planned or impromptu can now be implemented dedicated conference lines saving you time and money, and affording you on the spot decision making tools.
Our Voice / Data Services Include:
- VOIP solutions
- Telephone & Voicemail Systems
- Hosted Telephone & Voicemail Systems
- T-1 & MPLS Integration
- Phone and Internet System integrations.
- Ethernet services & fiber optic circuits
- Call Accounting Systems
- MOH Systems (message on hold)
- Advanced call recording solutions
- Call center systems design, implementation, Reporting & analytics software
- Video Conferencing & Audio Visual Systems
- Paging systems
- Multi-site phone solutions